Shipping Policy
Shipping Policy
Effective Date: 3rd December, 2024
At The Video Game Sleeve Store, we aim to provide reliable and efficient delivery services to ensure your orders reach you promptly and in excellent condition. Please review our shipping policy below.
1. Delivery Locations
We currently ship to addresses within the United Kingdom only. Unfortunately, we do not offer international shipping at this time.
2. Delivery Options
We offer the following delivery options:
2.1. Standard Delivery
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Cost: Free (included with your order).
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Estimated Delivery Time: 2–3 working days from the dispatch date.
2.2. Express Delivery
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Cost: £1.99 per order.
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Estimated Delivery Time: 1–2 working days from the dispatch date.
Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or adverse weather conditions.
3. Order Processing
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Orders are typically processed within 1–2 working days of being placed.
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Once your order has been dispatched, you will receive a confirmation email with delivery details.
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Orders placed on weekends or public holidays will be processed on the next working day.
4. Delivery Terms
4.1. Ownership and Risk
Ownership of the products transfers to you once they have been delivered to your specified address. We are not responsible for any loss or damage to products after they have been delivered.
4.2. Failed Deliveries
If delivery is attempted but fails due to an incorrect address or the recipient being unavailable, the carrier may attempt redelivery or return the package to us. In such cases, additional shipping charges may apply for resending the order.
5. Delivery Issues
If you experience any issues with your delivery, such as delayed, damaged, or missing items, please contact us at meekosmerchandise@outlook.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
6. Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.
7. Contact Us
If you have any questions about this Shipping Policy or need assistance with your order, please contact us at: